Shipping & Returns
Last Updated: October 29, 2026
Our yak meat is frozen and perishable, so we ship it with care. Here’s how shipping, pickup, and returns work.
Shipping Options
We ship within the continental United States by UPS. Your shipping options depend on your state.
East: $250 minimum order. Free 3-to-5-day UPS Ground, or $75 for UPS 2-Day
AL, AR, DE, GA, IA, IN, KY, LA, MD, MI, MO, MS, NC, NJ, NY, OH, PA, SC, TN, VA, WI, WV
West: $300 minimum order. $75 UPS 2-Day
Orders to these states ship UPS 2-Day for $75. Free shipping is not available to these states.
AZ, CA, CO, CT, FL, ID, KS, MA, ME, MN, MT, ND, NE, NH, NM, NV, OK, OR, RI, SD, TX, UT, VT, WA, WY
Illinois: no minimum. Local pickup, $75 UPS 2-Day, or free shipping on orders of $250 or more
When Orders Ship
- Boxes ship on Mondays.
- Free UPS Ground arrives 3 to 5 business days after your box ships. UPS 2-Day arrives 2 business days after it ships.
- When your box ships, you’ll automatically receive an email with your UPS tracking number.
- Shipping times may vary during peak seasons or due to carrier delays.
How We Pack
Every cut is vacuum-sealed and frozen, then packed in an insulated box with gel packs. Please plan to bring the box inside soon after it’s delivered.
Local Pickup
Local pickup is available for Illinois orders. Choose Local Pickup at checkout, and we’ll email you when your order is ready to collect from the farm.
If Your Order Arrives Thawed or Damaged
Contact us within 24 hours of delivery with your order number, a short description of the problem, and a photo. We’ll replace the order or refund it, whichever you prefer.
Because our products are perishable, we can’t accept returns. Please double-check your shipping address at checkout: we can’t replace orders sent to an incorrect address.
Cancellations
You can cancel an order before it ships by contacting us right away. Once an order has been packed or shipped, it can’t be canceled.
Questions?
Email sales@savannahridgefarms.com or call (217) 778-8354.
